Customer Service

Flowol 4 Software Delivery
The Flowol 4 software is distributed as an internet download.  Upon processing of your order you will receive an e-mail (usually within 24 hours) containing your license key and download instructions for your software.  No shipping charges apply on software-only orders.  Customers within the EU VAT area, please the Keep I.T. Easy UK based store.
Robots and Hardware Shipping and Delivery
If your order includes hardware, then the following shipping options are available:
  1. Free Shipping on orders $50.00 and more (USA only)
  2. Economy Shipping available on orders under $50.00 for only $5.99 (USA only)
  3. UPS and USPS Priority Mail options are also available in the checkout.
  4. International Shipping is also available.  We may need to telephone you in order to confirm your delivery address for international orders if it doesn't match your credit card or PayPal billing address.
Privacy & Security
Robot Mesh collects some individually identifiable information to complete business transactions, deliver products and services, and provide customer support.Robot Mesh does not sell or otherwise share the information externally.
The Robot Mesh website shopping cart is secure and is protected with a secure connection to your web browser.  See the https, and lock icon in your web address bar.
Payment
Secure payment may be made on this website by credit/debit card (American Express, Visa, MasterCard or Discover) or by PayPal account. Schools, Colleges and School Districts in the United States may also create a Purchase Order through the Checkout process, or by fax to 425-861-1131.
Contact
Robot Mesh,
12326 134th Ct NE
Redmond WA 98052 USA
phone: 425-296-2476
fax: 425-861-1131
e-mail: sales@robotmesh.com
The parts that we sell are not warrantied or recommended for use in any industrial, commercial or defense project/product.